Please email all enquiries to  portalenqueries@redcross.ie with your question and a member of our support team will contact you to shortly.

Please see below for some of our Frequently Asked Questions

Q. My Membership is due for renewal, can this be renewed online?
A. Yes, exisiting members can renew their membership online.

Q. I have renewed my membership online, how long will it take for me to recive my membership Card?
A. Your Membership Card will take 7 working days to process.

Q. Its been 7 working days and I have renewed my Membership but havnt received my card yet?
A. If you have not received your card within 7 working days please contact the Membership Team on the above email address.

Q. My Personal details are incorrect.
A. Please use the "Update My Details" section in My.RedCross.ie to amend your details.

Q. My Membership details are incorrect
A. Please email portalenqueries@redcross.ie with the subject line "Membership details incorrect, a member of our team will contact you shortly.

Q. I am unable to renew my membership
A. Please email portalenqueries@redcross.ie with the subject line "I am unable to renew my Membership, a member of our team will contact you shortly.

Q. I have used my Credit Card to renew My membershp, What is TNS .
A. When submitting your credit card details to renew your membership online your CC details pass through a safe and secure method called TNS hosting. This type of method ensures a highly secure and encrypted way of paying and also ensuring no Credit Card information is stored with Irish Red Cross.

Q. I wish to freeze my Membership, can I do this online?
A. Please contact your Local Branch Secretary for a "Leave of Absence" form.